I can remember Cathie Wood becoming emotional on camera years ago when she described meeting an investor working as a dog walker (perhaps in New York's Central Park?) who was not a wealthy person and who had really lost a huge portion of her life's earnings by trusting Cathie Wood. She is aware that she's ruined people's lives.
And yes, BTW, she's a religious nutcase. The problem isn't just that she has religious attitudes toward economics. That is why she called her company "ARK".