• "The problem here is not a misinterpretation of the definition of hate speech…"
• "This is not something that has happened accidentally: this is not the result of an algorithm responding to a word-search."
Welcome! Your Case ID is 8-7390000039423.
Refer to this if you need to contact us again.
Shai · 9:45 AM
Hi my name is Shai, how are you doing today?
Hello, Shai.
Hi there!
I am in a very serious situation:
How can I help you today?
someone at youtube is trying to (cynically) ban my channel.
Within the last few hours, three different videos have been (insincerely) banned as hate speech: my channel is going to be banned / deleted. This happened before, approximately one year ago, in exactly the same way.
https://www.youtube.com/shorts/ZMBWEewOamE
I'm sorry to hear about that.
Thanks for sharing the video link.
I need an independent reviewer to look at my channel, and to look at the three videos now (suddenly) banned as hate speech: it cannot be the same person who has made the decision to ban them.
When I clicked on "human review" (today and one year ago) the review happened instantly:
normally, it is not such a fast process.
It is quite suspicious that these videos were banned, and the human review happened so quickly.
I see. Thanks for sharing the details.
Right now, my channel is (suddenly) facing "three strikes" for hate speech: none of the videos contain hate speech. They are not even discussing racism.
In the short video I sent you (already) you can see that there is just a mathematical chart on screen:
the video has been banned for hate speech at a moment flagged with a statistical discussion of the declining popularity of the vegan movement.
I'm sorry to hear about that. Can you share the video URL that received the violation?
I know you do not have a lot of time to investigate this in depth, but I already made a youtube video showing the details of what happened one year ago, when the same employee (or employees, plural) at youtube banned my channel, with false claims that specific videos contained hate speech.
https://www.youtube.com/watch?v=zcgy9PNWAEA
This is not something that has happened accidentally:
this is not the result of an algorithm responding to a word-search.
Thanks for sharing the video URL.
Someone inside youtube is breaking the rules, intentionally.
One of youtube's employees (or more than one) is very intentionally lying.
This happened one year ago, and it is happening again today.
Thanks for all the details you shared.
I know how important it is for you to have this issue sorted out. No worries, I got you and I'm more than willing to check this out for you.
(1) I am reporting employee misconduct within youtube. (2) I am reporting the intentional misuse of the censorship system against hate speech. (3) I am reporting that my own channel is about to be deleted (banned) again —this happened in the same way approximately one year ago, as I just mentioned. I really need this case to be escalated to higher levels of management on an emergency basis.
Thank you for listing all your request.
First off, your 1st and 2nd request is only possible with sending a feedback through this link : https://support.google.com/youtube/answer/4347644
As for your 3rd request, let me go ahead and check your channel first.
This is the channel url in question right? https://www.youtube.com/heijinzhengzhi
The problem here is not a misinterpretation of the definition of hate speech: all three "strikes" have come in (on old videos that nobody is watching anymore) simultaneously. And look at how little time elapsed between my requesting human review and the response from the reviewer. A youtube employee is doing this intentionally, again. One person at youtube (or more than one person) is contriving a pretext to ban my channel.
I understand where you're coming from.
Can you share a screenshot of the 3 violations you're seeing on your end?
The first two arrived at 7:27 AM and 7:28 AM. Does that sound normal to you? Does that sound possible to you?
I received the two emails, for two Community Rights Violations, one minute apart.
It is not possible these were based on complaints from the audience. It is not possible this is the result of the normal process of community guideline review.
I do understand your point, it's just that I can only see 1 Community Guideline violation here on your channel that's why I am asking for a screenshot of what you're seeing on your Studio.
The first video I sent you:
did you watch it?
It is only a few seconds long.
Exhibit01.png
Yes, I did watch it. I needed the actual video link that you're explaining in the video.
^ You asked for a screenshot.
^ That screenshot shows "three strikes".
All of a sudden, three different videos are marked as "hate speech". None of them contain hate speech. This is intentional misconduct by a youtube employee: it is a kind of corruption.
I see. Thanks for the screenshot. Can you confirm that this violation is under this channel : https://www.youtube.com/heijinzhengzhi
You say: "Yes, I did watch it. I needed the actual video link that you're explaining in the video."
^ That is the video. And the timestamp for the "hate speech" violation is 1:43 (as you could see in the short video).
This is really an emergency: I hope that someone at a higher level of management can intervene.
Thank you for confirming.
To help you better with this one, I'll just place our chat on hold for 3-5 minutes. Please stay connected.\
I will stay connected.
Please give me few more minutes here.
I am happy to wait:
this is a very difficult case,
and there is a long record of prior correspondence with youtube about it.
I do not know if you (at your computer) can see the evidence of the earlier decision to ban (and then unban) my channel:
July 14th, I received the email, "After taking another look, we can confirm that your channel does not violate our Community Guidelines."
^ This is really very important.
Thanks for patiently waiting. Are you there?
Yes. Can I show you a screenshot of the July 14th email from youtube?
Exhibit02.png
As per checking here, the violations you received is a bundle violation and it is counted as 1.
I’ve checked your channel and it appears that the enforcement action on your content has already been appealed on YouTube Studio. This means that a human reviewer was able to reevaluate your content and was able to determine that it does violate our Community Guidelines.
Your video is under 10 minutes the reason for the quick review.
I know that the result is something that creators like you wouldn't like to hear because of the hard work and time you've given to every content on your channel. We appreciate that you're always making sure that your channel doesn't violate any policies as it's also our job to make sure that YouTube is a safe place for all.
You may check this: https://support.google.com/youtube/answer/2801939?
I need you to escalate this to management:
the decision made today (by a human reviewer) is an example of egregious misconduct.
I need to escalate this to a higher level of review.
Please note that my manager uses the same resources and will share the same information with you.
Good: let me talk to your manager.
You can schedule me to speak to your manager.
I need to talk to the manager.
Alright, kindly stay connected.
We have an egregious example of employee misconduct within youtube: that "human review" you're talking about is important evidence.
Thank you, Shai, for your time and consideration.
You’re connected with agent Ark.
10:25 AM
Hi there! This is Ark, a manager from the YouTube Support Experience team.
Hello, Ark.
I assume you need a few minutes to read the correspondence above, and to look at some of the attached videos and images.
Hi, please allow me a moment to go over your previous interaction. Thanks!
That would be correct.
Hold on, please.
`Thanks for waiting. I understand you've reached out today because you've received enforcement actions on your videos, which you mentioned have not violated any policies and may have been falsely flagged.
Thank you for taking the time to read through these messages, Ark. The situation is a little bit more complicated, because…
(1) This happened before. Exactly the same thing happened one year ago, resulting in all of my youtube channels being banned-and-deleted.
I am sharing this image for a second time:
Exhibit02.png
Yes, I totally understand what you mean. This was only a summary of what transpired. But, I've also viewed all the details you've provided.
No need to repeat the mentioned details, I've got it noted.
(2) All of the evidence indicates that this is not happening accidentally: these are decisions being ade [sic] intentionally by a human being. In the first video link I sent…
(I will now send it again:) https://youtube.com/shorts/ZMBWEewOamE
…you can see that this is just a discussion of statistics (about veganism, not about race).
(Source video, again:) https://youtu.be/xdEhTXBU_KI
Someone inside youtube intentionally (and very rapidly) marked three different videos as hate speech.
They do not contain hate speech. And this is the same pattern (exactly the same set of actions) that happened one year ago.
Sometimes "hate speech" is a matter of subtle interpretation:
this is not a problem of interpretation or misinterpretation (in these videos, on my channel).
I get your point, no worries at all. That being said, please allow me some time to fully review all the details here to ensure that I fully understand the context of your concern. I'll be checking your channel now along with the videos.
I'll be right back, please give me 5 minutes. Thanks!
This same moment (of this black man complaining about difficulties in his own life: he complains that his own mother was too religious, for example) was used as an excuse to delete my youtube channel one year ago.
Exhibit03.png
^ I know you do not have time to watch these videos in full, but you will recognize his face (the black man complaining about various sorrows in his life) in this screenshot, above, comparing it to the following timestamp in the following video…
https://youtu.be/zcgy9PNWAEA?si=HxAa-cruef6c0dTF&t=720
^ At the 12:00 mark (twelve minute mark)
this is the same man, complaining about his life.
This is not hate speech.
However, it is significant that the same youtube employee(s) found this example (of this back [sic] man complaining) to create a kind of hoax, claiming that I am guilty of hate speech, approximately one year later.
I appreciate you adding more details. I'm still checking a few more things here, kindly give me 5 more minutes of your time.
I am happy to wait.
BTW, sorry about that typo:
I have "back man" as an error for "black man", above.
Thank you so much for waiting!
Are we still connected?
I say again: I am happy to wait.
Perfect. Just checking in. Alright, I've reviewed all the details here and just to help you out, I will be requesting assistance from our internal reviewers to have this re-reviewed again ALONG with the context you've provided today.
If you have any other details to add, I'll pass it along to the team.
Thank you very much...
I think there are further details that may be important.
Sure thing, I'll wait for you.
On Oct. 10th, 2024, remarkably little time elapsed when the decision to delete my channel was made: I do not believe the original decision went through the proper process of review. I did not receive the normal "three strikes" process. I did not receive notification of a single example of one of my videos that violated the rule in question with a time-stamp. Youtube told me "a single case of severe abuse… can cause channel termination without a warning or a strike and that's what happened to your channel." I genuinely do not know of a single example of this kind, but if one video breaks the rule, ban that one video, not the channel. On June 14th, 2025, youtube admitted the error, and my main channel was reinstated, after a 9 month ban: https://www.youtube.com/channel/UCWPKJM4CT6ES2BrUz9wbELw
^ The three videos that were banned (circa October 10th, 2024) have remained banned.
^ These three videos do not contain hate speech, and I prove this in my more recent video (link already shared above) discussing what happened and why.
To be clear, what I mean to say is, this (more recent) video contains the evidence of exactly what the original videos did say (that was insincerely and erroneously flagged as hate speech).
https://www.youtube.com/watch?v=zcgy9PNWAEA
Some details about who I am should be stated briefly: they are important (in judgements about hate speech).
(I'm still here btw, just letting you finish as I can still see you typing. Do let me know when you're done.)
My ethnicity is Jewish.
Ethnically, I am Jewish.
In the past, years ago, I can remember one of my videos being flagged as hate speech, but I was just talking about other people being racist against me (because I am Jewish, i.e., antisemitism).
^ This video shows me talking to my daughter (about antisemitism).
I am an atheist, but my ethnicity is Jewish: this is significant in the evaluation of some of my videos criticizing racism.
The person at youtube [who is marking these videos as hate speech] has repeatedly made use of quotations from this black man (who is not me, he is another person being quoted) as if he is being racist, and therefore I am guilty of racist hate speech. The black man is shown here, in a screenshot of the video that was banned today (banned just within the last few hours).
Exhibit03.png
It is possible that the excuse for banning my videos (and banning my channel) as hate speech relies on confusion about who I am (in these videos) and who is being quoted or criticized (i.e., even if I quote someone who is racist, that does not mean I am racist, if I am criticizing them).
On July 14th, I did not receive any detailed explanation from youtube: whoever did the human review apparently thought the earlier decision to ban my channel was ridiculous, and the decision (to unban my channel) was apparently simple. However, today, I have learned that I am still in danger of the same thing happening again and again.
I hope that my channel will have some kind of long term protection against this kind of cynical misinterpretation of hate speech in the future.
It is terrifying to see that exactly the same tactics can be used by youtube employees (to contrive to ban my channel) at any time.
Thank you for your time and consideration.
Do you have any questions for me?
Is there any more information or evidence you would like from my side?
I believe you've already provided sufficient context here. But, if I do require additional information. I'll let you know via email. With that, can I contact you via [EMAIL ADDRESS]?
Yes, that is still an email account I use every day.
Perfect, thanks for confirming. I'll be in touch within 24 hours.
Thank you, again, for your time and consideration.
If you have any other concerns aside from this one, please feel free to reach out anytime.
11:03 AM